- More than 12 years experience in customer service, business growth, intellectual property, franchise marketing and management consulting for Asia
- Workshop facilitator for business growth and customer service
- Deep insights and experience in IT and online implementations to support operations, having worked more than 9 years in the IT sector before joining consultancy field
- Certified Practicing Management Consultant
- Bachelor of Engineering (Elect), National University of Singapore
The Soup Spoon, Carl’s Jr, Paradise Group, Lagardere Travel Retail Services, Specialist Dental Group, Kenko Foot Reflexology, Mothers en Vogue, Chang Cheng Mee Wah, Craftmark, TWG Tea, Archangel, Broadway, Fu Chan and ClearSK.